Privacy Notice


Llama Group Limited is committed to protecting the privacy and security of your personal information.

This privacy notice describes how we collect and use personal information about you when you use our website, in accordance with the General Data Protection Regulation (GDPR). If you have any questions regarding this notice or any other data queries please email joanne@llamagroup.co.uk.

How do we collect information?

We collect data on users when they use our website. This could be when a customer enquires about a job, signs up to receive newsletters or views information on our website.

What kind of data we collect

We may collect personal information such as your name, email address, postal address, IP address, location and site usage information such as specific pages visited, time on page and when you exited the website. If you request to receive marketing emails, we will collect your name and email address for this purpose.

How do we use your data? 

We use your information to process enquires, carry out work relating to contracts between Llama Group and you/your company, retrieving reviews if applicable, notifying you of any changes to our services that may apply to you/your project, send you information which you have specifically requested about projects and news that may be of interest, processing job applications and to report on website performance.

We will comply with data protection law. This says that the personal information we hold  about you must be:

- Used lawfully, fairly and in a transparent way.

- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

- Relevant to the purposes we have told you about and limited only to those purposes.

- Accurate and kept up to date.

- Kept only as long as necessary for the purposes we have told you about.

- Kept securely.

Who has access to your data that we collect? 

You data may also be handled by a third party creative agency that works collaboratively with Llama Group to improve marketing communications. When we use these services, we disclose only data which is necessary to deliver the services. We will never disclose your information to anybody to use for their own direct marketing, unless you have requested us to do so.

We may process and pass your data on to third party services that are associated with another organisation that is relevant to your enquiry/project and may be working with us or on behalf of us. This will never be used for marketing purposes.

Use of Cookies 

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular user and website, and can be accessed either by the web server or the user computer.

Disabling cookies: http://files.investis.com/info/disabling-cookies.html

We use cookies to collect analytical data about overall website use. This helps up collect information about how the website is used and improve it for users moving forward.

Cookies used

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

_ga - used to identify a user and expires after 2 years

_gid - used to distinguish unique users and expires after 24 hours

You do not need to do anything if you are happy for us to retain this information, however if you would like us to delete your details or require anymore information about data protection, please email joanne@llamagroup.co.uk.